by Stef

                            Handmade Art Glass Beads and Jewelry

                            Crafted by Stefanie Brooks    

 

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Forms of Payment

The best form of payment, for me, is through PayPal.  If you don't have a PayPal account, click here to create one.  If you'd rather pay by money order, please email me the item numbers of the pieces you want, and I will get back to you with a total cost.  You can then send payment through the mail.

Shipping

I ship exclusively using the U.S. Postal Service because I've found it to be the least expensive and easiest for me.  Purchases up to $9.99 is $3.25 via first class mail, $10.00 to 50.00 is $4.00.  Purchases from $50.01 to $150.00 is $5.75 (first class) with Insurance included.  Purchases from $150.01 to $200.00 is $7.75 (priority mail) with insurance included also. 

I now ship international first class mail and the rates are up to $50.00 is $10.00, 50.01 and higher is $12.00. 

Returns

I offer a satisfaction guarantee.  If you are not completely satisfied with the items you purchased, just send them back within 7 days of receipt, and I will refund your purchase price minus shipping.  Before sending your item back, please contact me so that I know it's coming.  Damage caused by the shipper is not covered by my satisfaction guarantee.  Please request insurance to protect your purchase in transit.

Guarantee

I guarantee everything I sell against defects in workmanship for 90 days.  Contact me for assistance with any problems.